Terms of service

Welcome to ZIVORA. By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

ZIVORA operates as a premium eCommerce brand offering smart lifestyle products including kitchen gadgets, home organization items, and beauty products. These Terms govern your use of our website and purchases made through it.

2. Products & Descriptions

We aim to display product information as accurately as possible. However:

Product images are for illustration purposes.

Slight variations in color, design, or packaging may occur.

We reserve the right to update or discontinue products at any time without notice.

3. Orders & Payments

All orders are subject to acceptance and availability.

Prices may change without prior notice.

We accept secure payment methods listed on our checkout page.

We reserve the right to cancel or refuse any order in case of fraud, pricing errors, or stock issues.

4. Shipping & Delivery

Delivery times are estimated and may vary depending on location.

ZIVORA is not responsible for delays caused by courier services, customs, or unforeseen events.

Risk of loss transfers to the customer upon delivery.

5 Returns & Refunds

Returns are accepted within the specified return period (if applicable).

Items must be unused, undamaged, and in original packaging.

Refunds are processed after inspection and approval.

Certain products may be non-returnable for hygiene or safety reasons.

6. User Responsibilities

You agree not to:

Misuse the website or attempt unauthorized access.

Use the platform for fraudulent or illegal activities.

Copy, resell, or exploit content without permission.

7. Intellectual Property

All content on ZIVORA, including logos, branding, product images, and text, is the intellectual property of ZIVORA and protected by applicable copyright laws.

8. Limitation of Liability

ZIVORA is not responsible for:

Indirect or incidental damages resulting from use of our website or products.

Technical errors, interruptions, or inaccuracies beyond our control.

9. Privacy

Your use of ZIVORA is also governed by our Privacy Policy, which explains how we collect and use your data.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website means you accept the revised terms.

11. Contact Us

For any questions regarding these Terms, contact us at: Email: support@zivora.website
Website: www.zivora.website